ES&D respects your online privacy. Your privacy is important to us and we want you to feel confident visiting our sites.

The following terms apply to each user and visitor of our web site.


All of the text, design, and graphics on the ES&D website are subject to copyright and intellectual property protection. If you would like to use any of our content, please contact us to seek permission.


ES&D monitor incoming and outgoing internet traffic on our web sites. We may use cookies to enhance the user experience and provide personalised content.

Peace of Mind

If you have any questions regarding our privacy practices, or feel that your privacy has been compromised, please don’t hesitate to contact us.

Collection of Personal Information

When you perform an on-line transaction, we update our relevant databases and store transaction information to use for customer relationship building, analysis and audit purposes.

Some examples of an on-line transaction include:

  • purchase a product
  • register as a customer
  • complete an on-line web based form
  • subscribe to a newsletter or document

We may use the data to collate statistics about our customers in order to continually improve our site but any statistics will not contain information that will identify you individually. Your personal information will not be sold or given away to any other person, company or organisation without your consent. However, we must cooperate should a situation arise where we are required by law or legal process to provide information about a customer.

Whenever you visit our web site, we automatically record:

  • your IP address
  • the date and time of your visit
  • the pages you access
  • the documents you download
  • the type of browser you use

These statistics tell us how our site is being used and helps us to continually improve to make our site more relevant and easy to use. This information does not identify you personally.

Email addresses

ES&D will record your e-mail address if you:

  • send us a message by e-mail
  • include your email address in an online form
  • subscribe to any of our online newsletters or documents

Your email address will not be added to any external mailing list or used for any purpose unrelated to your relationship with ES&D or their partners.

Other Web Sites

This privacy statement only covers Es&d web sites. It does not apply to other sites, even when we have provided you with a direct link. We recommend that you check the privacy statements of other web sites to which you may have been directed from our web site.